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ABOUT US

About Auntie Ama Essentials

At Auntie Ama Essentials, we believe beauty is a ritual, a sacred connection between self, soul, and the earth. Inspired by generations of African wellness traditions, our products are crafted to nourish not just your skin and hair, but your spirit.

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From cold-pressed Shea Butter in the North, to handwoven waist beads in Kumasi, to sustainably sourced black soap. We celebrate the raw beauty of Africa in every products we make.

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What We Offer

~ Naturel Hair & Skincare

Shea Butter, Batana Oil, African Black Soap and more; Blended for strength, growth and hydration

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~ Apparel & Accessories

Afro-inspired. Spirit-led. Statement-made

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~ Waist Beads & Jewelry

Handcrafted with intention, beauty, and cultural pride

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Our Story

Founded by a Ghanaian woman with a passion for natural living and cultural heritage.

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"What we wear and what we use should empower us"

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We are passionate about sharing the rich traditions of Ghana with the world, and our products reflect the essence of this vibrant culture. Our team is dedicated to curating unique, high-quality items that embody the spirit of Ghana, making us stand out in the world of beauty and fashion

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Our Promise

We don't just sell products. We serve rituals, identity, and self-worth. That's why we're committed to:

~ Clean, Natural Ingredients

~ No Harsh Chemicals

~ Ethical Sourcing from Ghana

~ Inclusive Beauty for All Shades and Textures

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Privacy Policy

Welcome to Auntie Ama Essentials. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Full name, email address, phone number, shipping address, billing information

  • Order Information: Products purchased, payment method, order history

  • Device & Usage Info: Browser type, IP address, pages visited (via cookies or analytics)

  • User-Submitted Content: Reviews, questions, or messages

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Send updates, order confirmations, and customer service replies

  • Improve website performance and customer experience

  • Show relevant ads through Google AdSense or affiliate programs

  • Comply with legal requirements

3. Cookies and Tracking

We use cookies and tracking tools (like Google Analytics and AdSense) to:

  • Understand visitor behavior

  • Serve targeted advertising

  • Monitor site performance

You may disable cookies through your browser settings.

4. Sharing Your Information

We do not sell or rent your data. We may share your info only with:

  • Payment processors (e.g., Wix Payments, PayPal)

  • Shipping partners

  • Advertising partners (Google AdSense, affiliate programs)

  • Law enforcement (if required by law)

5. Your Rights

You have the right to:

  • Request access or deletion of your data

  • Opt-out of email marketing at any time

  • Disable cookie tracking via browser settings

To exercise any of these rights, contact us at: support@auntieamaessentials.com

6. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal data from minors.

7. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a new effective date.

Terms & Conditions

These Terms & Conditions govern your use of the Auntie Ama Essentials website. By accessing or using our website, you agree to these terms.

1. Use of Our Website

You agree to:

  • Provide accurate personal and payment information

  • Use this website for lawful purposes only

  • Not misuse or attempt to hack, copy, or spam the website

2. Products & Orders

  • All products are handmade or carefully sourced

  • Prices are subject to change without prior notice

  • Orders are processed within 1–3 business days

  • We reserve the right to cancel orders for any reason (e.g. out of stock, fraud)

3. Shipping & Delivery

  • We ship locally and internationally

  • Shipping times vary by location (3–7 days typical)

  • Tracking will be provided once the order is shipped

4. Returns & Refunds

  • Due to the nature of skincare and handmade items, all sales are final

  • Contact us within 3 days if there’s a problem with your order

  • Refunds are handled on a case-by-case basis

5. Intellectual Property

All images, product designs, branding, and content on this site belong to Auntie Ama Essentials. You may not reuse or reproduce any materials without permission.

6. User-Generated Content

If you submit a product review, photo, or testimonial:

  • You give us permission to share it on our site and social media

  • You affirm that the content is truthful and yours to share

7. Advertising & Affiliate Disclosure

This website may display third-party ads (via Google AdSense) or contain affiliate links. We may earn a small commission if you click or purchase through those links — at no additional cost to you.

8. Limitation of Liability

We are not responsible for:

  • Any allergic reactions or misuse of our products

  • Delays due to shipping providers

  • Content on third-party websites linked on our site

Always consult your physician before using natural or herbal products.

GET IN TOUCH WITH US

We would love to hear from you! Whether you have any questions, feedback, or just want to say hello, feel free to drop us a message along with your name and email address.

For inquiries, please reach out to

auntieamaessentials@gmail.com
 

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